Sales Policy – BYTOPIS

At BYTOPIS, we are committed to providing our customers with a wide range of high-quality products to meet all of your cat’s needs. This Sales Policy outlines the terms and conditions that govern the sale of our products. By making a purchase through our website, you agree to abide by these terms. Please read the following information carefully.

1. Order Process

  • Placing an Order: When you place an order through our website, you are making an offer to purchase the items at the prices listed, including applicable taxes and shipping fees. Your order will only be considered accepted once you receive an order confirmation email from us.

  • Order Confirmation: After placing an order, you will receive a confirmation email acknowledging that we have received your order. This email includes your order details. Please review your order carefully, and contact us immediately if you notice any errors.

  • Order Cancellation: You may cancel your order within 24 hours of placing it. After 24 hours, we cannot guarantee that the order can be canceled, as it may already be processed for shipping.

2. Pricing and Payment

  • Pricing: All prices are listed in USD and include applicable taxes unless otherwise specified. Prices are subject to change without notice. However, any price changes will not affect orders already placed and confirmed.

  • Payment Methods: We accept major credit and debit cards, PayPal, and other secure payment methods available during checkout. Payment is required at the time of purchase, and orders will not be processed until payment is confirmed.

  • Order Payment: You are responsible for providing accurate payment information. We reserve the right to refuse or cancel any order if the payment cannot be processed, or if there are issues with your payment method.

3. Shipping and Delivery

  • Shipping Methods: We offer several shipping options to ensure that your order arrives in a timely manner. Shipping costs are calculated at checkout based on the size, weight, and destination of the order.

  • Delivery Times: Orders typically ship within 2-3 business days from the date of order confirmation. Shipping times will depend on the delivery method and destination. Domestic orders typically arrive within 5-7 business days, while international shipments may take longer.

  • Shipping Delays: While we strive to meet all delivery timeframes, we are not responsible for delays caused by third-party shipping carriers or customs procedures.

4. Returns and Exchanges

  • Return Eligibility: We offer a 30-day return policy for eligible items that are unused, unopened, and in their original packaging. Please refer to our Return and Refund Policy for full details on how to return items.

  • Exchanges: At this time, we do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order for the desired item.

5. Taxes and Fees

  • Sales Tax: Sales tax will be applied to orders based on the shipping address in accordance with state and local tax laws. The tax rate will be calculated during checkout.

  • Shipping Fees: Shipping charges will be added at checkout based on the shipping method chosen and destination address. Shipping fees are non-refundable unless the return is due to an error on our part.

6. Promotions and Discounts

  • Discount Codes: From time to time, BYTOPIS may offer promotions, discounts, or coupon codes. These codes can be used during checkout and can only be applied to eligible items. Only one discount code can be used per order.

  • Promotional Offers: Promotions may be subject to specific terms and conditions. Be sure to check for any limitations, expiration dates, or exclusions before using a discount code.

7. Customer Support

At BYTOPIS, we are committed to providing exceptional customer service. If you have any questions about your order, our products, or our policies, please feel free to contact us at:

  • Email: contact@bytopis.xyz
  • Phone: 541-951-2170
  • Address: 1386 Center Street, Medford, Oregon, United States

8. Modifications to Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on our website with the updated date. We encourage you to review this policy periodically to stay informed of any changes.

BYTOPIS – We strive to make your shopping experience as smooth as possible by offering top-quality products and excellent customer service. Thank you for choosing BYTOPIS!